Once the user clicks on the File menu on the top left corner and selects the Print option from the drop down menu, the Adobe Reader application will crash. In case the server has not been rebooted after the setup installation is over, the Adobe Reader application will crash as soon as the user tries to perform the following function. In case the server is not rebooted, the application is likely to face certain performance issues. The crash incident in the Adobe Reader application usually occurs only when the user has installed Adobe Reader 10 on their server, however, they have not rebooted the server after the installation was completed.Ī reboot is necessary as requested by the Adobe installer to finish the installation process. Solution 1: System reboot after installation If the PDFMVisio.PDFMVisioCOMAddin key does not exist, go to step 2.In case a user’s Adobe Reader application is crashing after installing TSPrint on their server, it is recommended to follow this guide to resolve the issue. If the PDFMVisio.PDFMVisioCOMAddin exists, modify the Load Behavior value under the key to 0, and then go to step 2. HKEY_CURRENT_USER\software\microsoft\Visio\addins\PDFMVisio.PDFMVisioCOMAddin HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\Outlook\Addins\PdfmOutlook.PDFMOutlookĮxit Registry Editor, and then start Outlook.įind and select the following key in the registry:. HKEY_LOCAL_MACHINE\software\microsoft\office\Outlook\addins\PdfmOutlook.PDFMOutlook. If the PdfmOutlook.PDFMOutlook key does not exist, go to step 2. If the PdfmOutlook.PDFMOutlook key exists, modify the Load Behavior value under the key to 0, and then go to step 2. HKEY_CURRENT_USER\software\microsoft\office\Outlook\addins\PdfmOutlook.PDFMOutlook HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\\Addins\PDFMaker.OfficeAddinĮxit Registry Editor, and then start the Office program. HKEY_LOCAL_MACHINE\Software\Microsoft\Office\\Addins\PDFMaker.OfficeAddin. Repeat step 1 with each of the following registry keys: If the PDFmaker.Addin key does not exist, go to step 2. If the PDFmaker.Addin key exists, modify the Load Behavior value under the key to 0, and then go to step 2. HKEY_CURRENT_USER\software\microsoft\office\\addins\Pdfmaker.OfficeAddin 
Locate and select the following registry key: The placeholder represents the name of the Office program that you're having issues with when the PDFMaker add-in was installed. If you cannot disable the add-in by following these steps, use one of the following methods. Clear the Acrobat PDFMaker Office COM Addin check box, as follows (Office 2010 screen shot), and then select OK.In the Manage drop-down list, select COM Add-Ins, and then select Go.Open the Office program, and then select File > Options > Add-ins.If you have administrative permissions, you can also disable the add-in by following these steps in each Office program: Method 2: Manually disable Acrobat PDFMaker Office COM Add-in Supported PDFMaker add-in versions (check PDFMOfficeAddin.dll version) If you're an advanced user and want to check the PDFMOfficeAddin.dll version compatibility, see the following table.
ADOBE ACROBAT READER DC FOR MAC CRASHING UPGRADE
If your version isn't compatible, try to upgrade your Adobe product to a later version that's compatible with your Office version. See Compatible web browsers and PDFMaker applications to determine which version of the Adobe Acrobat PDFMaker Office COM add-in is compatible with your Office version. Fees may apply when you upgrade your Adobe product.
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